Your Guide to Understanding NeoX
Q: What is NeoX?
A: NeoX is a leading global electronics wholesale platform that connects suppliers with buyers worldwide, providing competitive pricing and reliable international trade services.
Q: Is NeoX trustworthy?
A: Yes. We are a fully licensed international trading company with all necessary certifications. We ensure product authenticity, transparent pricing, and professional service. Our operations comply with international trade regulations.
Q: What products do you offer?
A: We offer wholesale quantities of smartphones, tablets, laptops, and smartwatches from major brands including Apple, Samsung, OnePlus, Xiaomi, OPPO, vivo, and more.
Q: How do I get a quote?
A: Submit your inquiry through our website with desired products and quantities. Our team will provide a detailed quote within 24 hours.
Q: What affects the wholesale price?
A: The wholesale price depends on: 1.Order quantity 2.Product model 3.Market conditions 4.Shipping destination
Q: How do you ensure product authenticity?
A: We work directly with authorized distributors and implement strict quality control processes. Each product comes with proper documentation and warranty.
Q: Do you provide quality certificates?
A: Yes, all products come with necessary certificates and documentation for customs clearance.
Q: What payment methods do you accept?
A: We accept: T/T (Bank Transfer), L/C (Letter of Credit), and other international trade payment methods.
Q: How long does shipping take?
A: Shipping time varies by destination and method chosen (air/sea). We provide estimated delivery times with each quote.
Q: What shipping methods are available?
A: We offer: 1.Air freight for urgent orders 2.Sea freight for large quantities 3.Door-to-door delivery service
Q: How do you handle customs clearance?
A: Our experienced logistics team assists with all necessary documentation and customs procedures to ensure smooth clearance.
Q: What is your warranty policy?
A: All products come with standard manufacturer warranty. We provide full documentation and support for warranty claims.
Q: How can I track my order?
A: Track your shipment using the provided tracking number through our website. Our customer service team is available 24/7 for assistance.
Q: Can I become a regular distributor?
Q: Do you provide drop-shipping services?